Eligibility for Returns:
- Products must be unused and returned in their original packaging within 15 days of purchase.
Return Timeframe:
- Customers have 15 days from the date of purchase to initiate a return.
Refund Method:
- Refunds will be issued via the original payment method.
Return Shipping:
- Customers are responsible for return shipping costs unless the item received is damaged or defective.
Damaged or Defective Items:
- For damaged or defective items, customers should contact us within 7 days of delivery. Return shipping costs will be covered in such cases.
Non-Returnable Items:
- Personalized or perishable items cannot be returned.
Refund Processing Time:
- Refunds will be processed within 7-10 business days after the returned item is received.
Exchanges:
- We offer exchanges for different sizes or colors, subject to availability.
Restocking Fees:
- A 10% restocking fee may apply to returned items.